At BD KO, every piece of your personal information is kept completely private and secure. Learn transparently — in plain language — how your data is collected, used, and protected.
BD KO's Privacy Policy explains how we collect your personal information, why we collect it, how we protect it, and when it may be shared. This policy applies to all users of the bdko.im website and the BD KO mobile app.
By using BD KO's services, you confirm that you have read this Privacy Policy and consent to the collection and use of your information as described. If you do not agree, please discontinue use of our services.
This Privacy Policy has been written in Bengali for users in Bangladesh. In the event of any conflict or ambiguity, the original English version published by BD KO shall be considered final.
BD KO collects only the minimum information necessary to provide its services. No unnecessary data is requested.
BD KO never stores complete payment card details such as card numbers or CVV codes. This information is automatically deleted once a transaction is completed.
BD KO uses your information only for the specific purposes outlined below. No data is used for unauthorized or unrelated purposes.
BD KO uses industry-leading technology to protect your data. Below are our key security measures.
BD KO does not retain your data longer than necessary. However, certain information must be kept for a defined period to meet legal and regulatory obligations.
Active Accounts: All data is retained for as long as your account remains active.
After Account Closure: After an account is closed, financial transaction records may be retained for up to 5 years for legal purposes. Personal identity information is deleted after 3 years.
Inactive Accounts: If an account has been inactive for 12 months, a warning email will be sent. If there is no response, the account will be archived, though the data remains secure.
Every BD KO user holds the following rights over their personal data. To exercise any of these rights, please contact our support team.
You have the right to know what information BD KO holds about you. Upon request, the data will be provided within 30 days.
If any of your information is incorrect, you may request a correction. BD KO will make the necessary update within 7 working days.
After your account is closed, you may request the deletion of any data that falls outside our legal retention obligations.
If you no longer wish to receive promotional SMS or emails, you can opt out at any time via Settings or by contacting Support.
You may request an export of your data in a standard format (CSV/JSON).
BD KO does not knowingly collect personal information from anyone under the age of 18. Age verification is mandatory at the time of registration.
If we become aware that data from a minor has been collected inadvertently, that account and all associated data will be deleted immediately. Parents or guardians can report such concerns to support@bdko.im.
BD KO may update this Privacy Policy from time to time — due to legal changes, the addition of new services, or updates in technology.
For significant changes, registered members will be notified by SMS or email at least 7 days in advance. Continued use of BD KO's services after any changes take effect will be considered acceptance of the updated policy.
The most current Privacy Policy is always available at bdko.im/privacy-policy. Check the "Last Updated" date at the top of the page.
For any privacy-related questions, concerns, or complaints, please reach out to BD KO's Data Protection team.
It's natural to feel cautious about sharing personal information on online platforms. BD KO's Privacy Policy was developed with those concerns in mind. We believe that transparency is the only foundation for genuine trust.
Sharing your mobile number and financial details when using digital services in Bangladesh is practically unavoidable — especially when making payments via bKash or Nagad. BD KO acknowledges this reality and ensures that such information is used solely to complete transactions, and nothing else.
Many platforms claim they don't share your data, yet bury exceptions in fine print. BD KO doesn't do that. This Privacy Policy clearly states what information may be shared, why, and with whom. No one will have access to your data except through payment gateways or when required by law.
Many users wonder whether KYC verification is truly safe. At BD KO, KYC documents are stored in a secured system that regular staff cannot access. Only the anti-money laundering team can view this information in specific circumstances. This is a legal requirement — not a matter of BD KO's discretion.
Exercising your privacy rights is straightforward. To view, correct, or delete your data, simply reach out via live chat or email. BD KO is committed to responding within a set timeframe.
At BD KO, privacy isn't just about keeping data hidden — it's about building a relationship of trust with every user. We want you to use BD KO with complete peace of mind, knowing your information is in safe hands.